Frequently Asked Questions

1Where do you operate?

JLB Expertises operates in several countries, particularly in West Africa, with coordinated management from Marseille.

Its structure combines subsidiaries, exclusive partnerships and a network of correspondents that can be mobilized in Africa, Europe and Asia according to the needs of the missions.

2Do you work exclusively for insurance companies?

No. JLB Expertises supports different types of stakeholders:

insurers, brokers, traders, manufacturers, exporters, importers, logistics operators and companies involved in the agricultural sectors or maritime operations.

3What is the difference between Cargo Survey and Nautical Survey?

Cargo and ship: two distinct areas of expertise

The Cargo Survey concerns the cargo: unloading monitoring, observations and damage assessments on dry bulk, liquid bulk and containers. The Nautical Survey covers the ship and its operations: general average, hull & machinery, collisions, salvage and fishing.

4Do you intervene at the point of departure, during transport, and at the destination?

Before, during and after transport

Yes. Our teams intervene upstream to prevent transport risks, during port or logistics operations, at the destination in case of damage, as well as in the warehouse for the stock controls and inspections of storage conditions.

5What types of merchandise do you track?

Dry, liquid or containerized goods

We deal with a wide variety of goods: rice, sugar, wheat and other cereals, cocoa, coffee, frozen products, containerized goods, as well as certain liquid bulks such as petroleum products, chemicals or biofuels. Discover our services.

6Do you also carry out warehouse and stock inspections?

Yes. We carry out warehouse and stock inspections: batch control, observation of storage conditions and, as needed, regular monitoring of stored goods.

7Do you offer specific missions related to the cocoa and coffee sectors?

Yes. JLB Expertises intervenes in the cocoa and coffee sectors for quality controls, sampling, batch monitoring and verifications related to export operations.

8Can you support compliance with EU Regulation and sustainability issues?

Yes. JLB Sustainability supports the challenges of traceability, EU RD compliance, field control and sustainability of agricultural sectors.

9What deliverables do you provide?

Clear deliverables to guide the decision

Depending on the assignment, we provide flash reports, observation notes, preliminary or final reports, photographic documentation, summaries of reservations, recommendations and reporting elements useful for decision-making.

10How do I trigger a mission?

Rapid and targeted care

To trigger a mission, contact us by phone or via the online form. To facilitate processing, please specify the nature of the need, the geographical area, the type of goods or sector, as well as the operational context.